Política de reembolso

Refund Policy

We want you to be happy with your purchase. If you are not fully satisfied, please review our policy below.

Returns

You may request a return within 14 days of receiving your order. The item must be unused and in its original packaging.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed to your original payment method within a reasonable time.

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 7 days of delivery with photos of the issue, and we will arrange a replacement or refund.

Contact

To start a return, email elberjerez.shopify@gmail.com with your order number.

This is a base policy template. Please review it and adapt it to your specific business and local regulations before relying on it.